Sales and Feedback

The following are my terms and conditions for any sales or trades made:

Terms of payment: 

  • My preferred method of payment is paypal because it is safe for both the seller and buyer.
    I do not charge paypal fees because I ask buyers to use the "gift" option when paying. If a buyer is uncomfortable with paying this way for any reason I am more than happy to accept commercial payments but in those circumstances I will negotiate the paypal fees with the buyer.
  • All prices are in USD
    I will send you my paypal address upon the settlement of a sale. 
  • I accept bank transfer for Australian buyers, and will send my details out upon the settlement of a sale. 
  • I am happy to set up two to four week payment plans for expensive items.
    For payment plans and holds a 20% non refundable deposit must be payed to secure it for yourself. Please be prompt with paying for your plans, I should not have to chase you week by week for your payment. 
  • Serious buyers only please! I do not accept holds unless you are seriously interested, and do request deposits on holds depending on the item.

 Terms of shipping:

  • I prefer Australian (National) buyers, but I am happy to sell to overseas customers. 
  • Please note that shipping international from Australia is very expensive, and you may be looking at around $35 - $70 AUD depending on the item and the way it is shipped (ranging from Sea Mail to Air Mail as well as tracked and express).
  • I am happy to look into alternatives and discount options for people buying multiple items or wanting an OBO listed item.
  • Please let me know if you need me to mark down packages for customs reasons.
  • As soon as the package leaves my hands and you are sent shipping and tracking information, it also leaves my responsibility. Any lost or damaged packages are at the buyers expense.
  • Domestic shipping for Australian buyers will be between $8 - $15 depending on the weight of the item. 
  • Packages will be posted in a 5 - 7 working day bracket from sale, any changes to this the buyer will be notified.


Communication: 

  • I generally will answer messages within 24 hours, if you have not been replied to please make sure the message has gone through properly and feel free to bump it up in my inbox again.
  • As my Facebook and email is overrun with messages, your mail may go to my "other" folder or get lost amongst other mail, so if I do not reply please prompt me with another message so it goes back up the top and I can see it!
  • I like to be able to talk with my buyer until the item reaches them, and I like to know when it has been received and if there were any problems with it. Please message me if there is a problem with your tracking, or item when received so we can figure out of anything needs to be done about it.


Feedback links: 


For lolita sales done outside of Lacemarket and Livejournal:
Please copy, paste, and fill out the following below and leave a comment !!
Also remember to leave your feedback page or personal page/blog as verification, and any links to reviews or information regarding the sale. Signing into your google account is preferred for comments.
These have been taken from the EGL feedback pages because these is the general guides that are followed with lolita sales.

I am the Buyer
 Type of Feedback: [Positive, Negative, or Neutral]
 Where did the transaction happen? [Facebook, Tumblr, Email etc]
 Communication: 0/5
 Accuracy of item description: 0/5
 Was the item shipped when agreed upon?: 0/5
 Packaging: 0/5
 Overall experience: 0/5
 Additional comments: [comments about this transaction]
 URL: [copy & paste original sales URL, any review URLs etc]

I am the Seller
 Type of Feedback: [Positive, Negative, or Neutral]
 Where did the transaction happen? [Facebook, Tumblr, Email etc]
 Communication: 0/5
 Payment time: 0/5
 Overall experience: 0/5
 Additional comments: [comments about this transaction]
 URL: [copy & paste original sales URL, any review URLs etc]

We Traded
 Type of Feedback: [Positive, Negative, or Neutral]
 Where did the transaction happen? [Facebook, Tumblr, Email etc]
 Communication: 0/5
 Accuracy of item description: 0/5
 Was the item shipped when agreed upon?: 0/5
 Packaging: 0/5
 Overall experience: 0/5
 Additional comments: [comments about this transaction]
 URL: [copy & paste original sales URL, any review URLs etc]

Thank you so much!


13 comments:

  1. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive!
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: Alanah was super-sweet and quick to respond to my questions, and was really obliging with a payment plan! ^^ When she noticed another small defect in the item, she let me know right away and offered a partial refund if I wanted. There was a small hiccup with shipping (not her fault), but the set arrived in due time and is as fantastic as I'd hoped! Thanks so much Alanah! <3
    ❤ URL: n/a - bought her Memorial Cake JSK/KC/OTK set

    ReplyDelete
  2. ✩I am the Buyer✩
    ❤ Type of Feedback: [Positive!!!l]
    ♡ Where did the transaction happen? [Facebook]
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5 yes! <3
    ♡ Packaging: 5/5
    ❤ Overall experience: 0/5
    ♡ Additional comments: [Im such a huge fan and she was so nice to me :) Id recommend anyone to buy from her!]
    ❤ URL: [https://www.facebook.com/milkyfawn/media_set?set=a.694629010623121.1073741846.100002280851511&type=1]

    ReplyDelete
  3. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 4/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: Very easy to communicate with and friendly to talk to, Shipping was fast and arrived very quickly. Will definitely buy again. The only thing was she didn't mention that the buttons were loose on the item I bought. No worries though because my grandma fixed them :) I 100% recommend to buy from Alanah.
    ❤ URL:*None*

    ReplyDelete
  4. ✩I am the Buyer✩
    ❤ Type of Feedback:Positive
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: Fantastic condition and fast trade!
    ❤ URL: https://www.facebook.com/milkyfawn/media_set?set=a.694629010623121.1073741846.100002280851511&type=3

    ReplyDelete
  5. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive!
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: Lovely person to communicate with, really sweet and understanding!! Shipping was priced fairly and arrived very quickly, and the item arrived in perfect condition. Thank you so much!
    ❤ URL: https://www.facebook.com/photo.php?fbid=694629467289742&set=a.694629010623121.1073741846.100002280851511&type=3&theater - Pink blouse!

    ReplyDelete
  6. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: Was very accommodating and quick to respond to all my questions. Provided proof photos and shipped in a timely manner. The lavender Sugary Carvinal dress I purchased it beautiful! I'm so happy to add it to my collection.
    ❤ URL: https://www.facebook.com/milkyfawn/media_set?set=a.694629010623121.1073741846.100002280851511&type=3

    ReplyDelete
  7. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive!
    ♡ Where did the transaction happen? Facebook/Meet-up
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: She was absolutely lovely and easy to talk too. She agreed to do the exchange at the meet we were attending (saves on postage for my part) and was able to let me pay in cash. The necklace was as described and looked every bit new with no scratches or damage at all. Overall lovely person and I 100% recommend buying from her. A+ Seller :3
    ❤ URL: n/a - I bought her Party Ribbon Necklace on her Facebook 'sales' folder.

    Thank you!

    ReplyDelete
  8. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: ty bbg, I love these socks and I love you
    ❤ URL: https://www.facebook.com/photo.php?fbid=758478060904882&set=a.758477674238254.1073741851.100002280851511&type=3&src=https%3A%2F%2Ffbcdn-sphotos-b-a.akamaihd.net%2Fhphotos-ak-xpa1%2Fv%2Ft1.0-9%2Fr270%2F10906165_758478060904882_2731151411092116142_n.jpg%3Foh%3D25857056c42707713e7097811a04b2f0%26oe%3D5524DCB3%26__gda__%3D1428269109_f0a067df760993b5afb0191a7b6915d1&size=720%2C960

    ReplyDelete
  9. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive!
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: Alanah was super sweet, shipped out really quickly and I got awesome communication. Thank you!! ;A;
    ❤ URL: n/a - I bought her cream cookie tights and AP Cardigan!

    ReplyDelete
  10. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging:5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: thanks so much for the strawberry lolita jsk fits perfectly <3
    ❤ URL: deleted?

    ReplyDelete
  11. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: I got an immediate reply as soon as I messaged her. Alanah was absolutely lovely and we got the details and transaction done in less than half an hour! I'd definitely recommend her if you're looking to buy. Thank you so much!! =D
    ❤ URL: https://www.facebook.com/miilkai/media_set?set=a.758477674238254.1073741851.100002280851511&type=1&l=4b813654f1

    ReplyDelete
  12. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: Alanah was really sweet and accommodating and let me do a pick up because I couldn't afford shipping
    ❤ URL: https://www.facebook.com/miilkai/media_set?set=a.758477674238254.1073741851.100002280851511&type=1&l=4b813654f1

    ReplyDelete
  13. ✩I am the Buyer✩
    ❤ Type of Feedback: Positive
    ♡ Where did the transaction happen? Facebook
    ❤ Communication: 5/5
    ♡ Accuracy of item description: 5/5
    ❤ Was the item shipped when agreed upon?: 5/5
    ♡ Packaging: 5/5
    ❤ Overall experience: 5/5
    ♡ Additional comments: Alanah is a lovely seller. She was very sweet and it was really easy communicating with her. She shipped the cardigan out within a week as promised. When I got my package it was securely taped (the tape was also adorable) The item was in perfect condition just as described. Would do business with again:))
    ❤ Item purchased: Btssb Chocolate Drool Cardigan pink x brown

    ReplyDelete